Last Night

The new food menu premiered last night. It wasn't perfect and never is! But the mistakes were quickly corrected and most people never noticed. We made an average first night's mistakes- about 5. Four items were not ready to go out of the 43 on the menu. One because a crucial ingredient is a "Special Order" item and won't arrive until Monday or Tuesday of this coming week. The other three will be available as of tonight's service.

We did run out of Carrot Cake- a rarity, but it does happen about a half dozen times a year. Some disappointed folks- a sweet Gay couple from Texas- but I steered them to the Italian Nut Torte and they were thrilled and delighted by it.

The biggest mistake, and the one that was noticed, was the delivery of  food to a wrong table. Rarely, if ever do the people who are getting the dishes they haven't order either realize it or say something. Those who didn't get their food usually do, especially when they are sitting next to the table that the food was missed delivered to. The folks who didn't get their food- and noticed- are regulars and took it in stride and with good humor.

What most folks do not realize is that such a mistake AT ALL RESTAURANTS as well as items forgotten on a guest check or wrung in at a wrong price comes out of the wait-persons pay! An overcharge is ALWAYS credited back to the guest- if not NEVER return to that restaurant again!
I got to do some dishes, as did Sous Chef George and Line Cook Scott. My dishwasher was out with a bad back, something I can relate to having had surgery on my own back in the 70's. I find it fun to do from time to time. Our Busser Michelle  put away the flatware, glassware and coffee items that go to dining room and bar. Waiter- Host Am (short for Amberwind) helped dry wine glasses and put them away. In other words, everyone pitched in for a smooth busy night. We have a great staff!